Looking at one of our rental ads or current rental listings? Have questions? Find your answers here.

Common Questions

What happened to the listing I saw earlier on your site or elsewhere?
Hometown Property Management (HTPM) properties tend to move quickly and our website is your primary source for accurate, up-to-the-minute information. If you see an HTPM property listed on a 3rd-party website and can no longer find it at www.ht-pm.com, the property is already rented.

Is there a minimum income standard?
Yes.  As a general rule, the combined gross income of all renters must be at least three (3) times the monthly rent amount.

How long are your Lease Contracts?
With the exception of wintertime move-ins, the term of all HTPM Lease Contracts is one year (12 months) or longer.

Do you check references and conduct a background check?
Yes. In addition to checking your references, we do a complete income, criminal, credit, rental, and eviction history background check.

What about my credit score?
Renters with credit scores below 650 may be eligible to rent on a case-by-case basis subject to additional terms and conditions and/or an additional security deposit.

What if I have a felony or eviction on my record?
Without exception, HTPM does NOT lease to registered sex offenders or renters with felony convictions or eviction history.

Can I apply with a roommate?
Yes. All co-tenants must submit individual applications and full documentation to be considered for the property.

What if I need a Co-Signer?
Co-Signers must submit a separate application from the primary applicant. Verifiable income must be sufficient to show that the co-signer is able to afford the additional rent payment in addition to his/her housing payment and personal debt service.

Application Process

How do I apply to rent an HTPM property?
From the ‘Find A Home’ page, simply click the ‘Apply Now’ button for the property you want to rent and complete/submit our online application, along with a legible copy of a valid form of identification and proof of income. Complete applications take priority over any incomplete applications, regardless of when the application was submitted.

Can I see the property before submitting an application?
Yes… Virtually. HTPM’s detailed property descriptions and world class photo galleries provide everything you need to know (and see) before submitting an application. Due to staff allocation considerations, HTPM properties are not shown in person until a completed application with all supporting documentation has been received and approved by HTPM.

What if I don’t own a computer?
All applications must be submitted online through the website. If you don’t own a computer, visit your local library or borrow a mobile device or computer from a friend. Please note that HTPM is a cutting-edge company that takes advantage of online systems and tools and regular access to the Internet will be required in the future should you rent from us.

Will you hold my application for other properties if someone else signs a lease on the home I’ve applied for?
Yes, on a case-by-case basis. Applications can be processed and held for up to 1 month for a different viable home to become available. HTPM cannot guarantee in these cases that another home meeting your requirements will become available in that time frame.

Can I transfer my application to a different home you have listed?
Yes, on a case-by-case basis, applications can be transferred between similar properties meeting the same requirements.

Application Requirements

Who must complete the application?
Each renter over the age of 18 must submit a separate rental application unless they are dependents of the primary applicant. A married couple may submit one application that includes the information for each spouse.  Applications from less than 100% of prospective renters will not be eligible for approval until all applications have been received.

What information is included in the application?
Be prepared to provide 3 years of recent residential history as well as contact information for your personal and/or prior rental references. You will also need to provide accurate and verifiable information about your income.

What documents should I use for income verification?
At least one of the following documents are required for proof of income:

  • Prior year’s W-2
  • Last two months pay stubs
  • Signed letter of employment w/ employer contact info (if newly hired)
  • Child support and/or Alimony award documents

What if I am self-employed or retired?
At least one of the following documents are required for proof of income:

  • Prior year’s 1040 tax return – the first page showing Adjusted Gross Income is all we need
  • Two months personal bank statements (i.e. deposit history)
  • Retirement account statements (if retired)

How is my application processed?
Completed applications are reviewed in the order we receive them (see Preliminary Review below) and then fully processed and accepted or denied. Processing usually takes a day or two at the most and we will contact you as quickly as possible, once we have an answer – be it good news or bad.

What documentation should I submit with my application?
In addition to you application, we will need a copy of your driver’s license or other government issued identification, verification that your income is at least 3 times greater than your new monthly rent amount, and a photo of any pet that you are requesting be approved for the home.

Application Fee

Is there an application fee?
Yes. The application fee is $35.00, which covers the cost of obtaining your credit score and background check history.  One application fee covers all HTPM properties.

Is my application fee ever refundable?
Yes. We WILL refund your application fee if another applicant ahead of you signs a lease and we have not yet processed your application or if you withdraw your application before it has been processed.

Application Processing

What is the Preliminary Review?
HTPM reviews each application prior to ordering a background and credit check, in the order it was received. The Preliminary Review is a three-step process:

  1. Test 1 – Paperwork Review: Has each renter over the age of 18 (except for married couples and/or dependents of the primary applicant) submitted a full and complete application that includes all required documentation?
  2. Test 2 – Verified Income: Is the documented and verifiable combined gross income of all renters at least three (3) times greater than the monthly rent amount?
  3. Test 3 – Pets: Are your pets acceptable by the owner of the home you applied for?

If an application does not pass the preliminary review, further processing may be terminated. Application fees will be refunded at HTPM’s sole discretion.

What happens next?
Once an application passes the Preliminary Review, a background check is ordered. This thorough process includes complete income, criminal, credit, rental, and eviction history background check. Once we have the results, we will contact you as quickly as possible. If the results are good, we contact you to schedule a showing and prepare the lease. If the results are bad, we contact you to let you know. Application fees WILL NOT be refunded after processing.

Pets

What if I own a pet?
Pets are allowed on a case by case basis, subject to advance written approval from HTPM and/or the owner and a “pet deposit” of $400 per pet has been paid prior to the pet(s) entering the premises.

Does HTPM need to see my pet for approval?
Yes, a photo of the pet you are requesting approval on should be included as an attachment during the application process.

Can I get my pet deposit back?
Pet deposits may be refunded in part after the expense of mandatory carpet cleaning has been deducted and if there are no other repairs or cleaning expenses (regardless of the cause or source of the damage, dirt, stain, or odor).

What is a “Pet Rent” Fee?
Certain properties require an additional monthly per pet “Pet Rent” Fee, which will be clearly stated in the rental ad on the Property Information Page.

What documentation should I submit with my application?
In addition to you application, we will need a copy of your driver’s license or other government issued identification, verification that your income is at least 3 times greater than your new monthly rent amount, and a photo of any pet that you are requesting be approved for the home.

Utilities

Are utilities included in my rent payment?
Usually not. Water, sewer, trash removal, and yard maintenance are only included in your rent payment if specifically stated in the rental ad on the Property Information Page.  All electricity, natural gas, TV, Internet, and phone services are the responsibility of the tenant.

Government Subsidies

Does HTPM accept Section 8 or Idaho Housing (IHFA) subsidies?
Yes, however, only certain HTPM properties are set up to accept Government subsidies (Section 8, Idaho Housing, etc.) and, if accepted, will be specifically stated in the rental ad on the Property Information Page.